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Mitsubishi Heavy Industries Awarded Canstar Blue 2022 Most Satisfied Customer Award

In a growing demonstration of their commitment to the Australian consumer, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) has been awarded the Canstar Blue 2022 Most Satisfied Customer award for the fourth consecutive year. This award, along with other accolades has continued to highlight MHIAA as the Experts in Air, with the company becoming the most independently awarded brand of air-conditioners in Australia.

Canstar Blue is Australia’s most trusted consumer review and comparison site that runs yearly independent surveys on Australian consumers across 300 different goods and services. As part of their 2022 review over 1000 consumers were asked to rate Air Conditioning brands across the country.

To be included in the official results, consumer had to have purchased a brand-new air conditioner in the last 3 years, listed the brand of air conditioner they had purchased and rated their experience with the brand over the following categories including; overall satisfaction, quietness, performance and reliability, ease of use, value for money and functionality and features.

In the 2022 awards, MHIAA outperformed all other brands to achieve a 5-star rating in 5 of the 6 rated categories in the survey. This achievement meant that MHIAA is now on the top 15 percentile of multi-year award winners with 4 consecutive wins across the air conditioning category.  Customer verbatims in the survey highlighted that product quality, value and efficiency were the key driving force for their high ratings of MHIAA.

Managing Director for MHIAA, Mr. Yuji Ito, highlights that this award win is a significant honour for the company and a great achievement with the brand now being in the top percentile of rated brands.

“Here at MHIAA we are extremely honoured to have received the Canstar Blue award for the fourth consecutive year in a row. With this achievement MHIAA has become one of the top 15 percentile brands rated and reviewed by Canstar Blue for having 4 consecutive years’ worth of wins. We are extremely honoured to have received this award in 2022 as it highlights our commitment to bringing great quality products and services to the Australian Consumer.” Mr. Yuji Ito, MHIAA

Mr. Yuji Ito, also highlights the company’s gratitude to both Canstar Blue and the Australian consumer for this continued acknowledgement of their products.

“On behalf of MHIAA I would like to thank both Canstar Blue and the Australian consumer for this acknowledgement and honour. We recognise that air conditioners are playing an increasingly important role in our daily lives from assisting with extreme temperatures to improving the indoor air quality of our homes, so to be once again recognised for customer satisfaction by those who use our products in their daily lives is an extreme honour.” Mr. Yuji Ito, MHIAA.

This award follows MHIAA other achievements and recognition of CHOICE Best Brand for five consecutive years and being the Best Rated Split System in the Finder award for 2022 making MHIAA, the Experts in Air.