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Back-to-Back Win in Finder Awards

Mitsubishi Heavy Industries Rated Best Split System Air Conditioner Brand in the 2021 and 2022 Finder Awards

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is excited to announce that they have been rated the Best Split System Air Conditioner Brand in the 2022 Finder Awards. This is the second year in a row that MHIAA has been awarded this fantastic accolade having also taken out the 2021 Finder Award in the same category.

The 2021/22 Finder Customer satisfaction awards, particularly their subcategory of Retail Awards, recognises brand sentient from customer feedback on different retail product categories. Working with leading data, insights, and consulting company Dynata, Finder has polled nearly 20,000 Australians to rate brands across over 200 categories.

Finder is considered Australia’s leading consumer comparison site and is dedicated to helping Australians make informed decisions about their purchases. Trusted by consumers they have helped Australian customers make over 24 million purchasing decisions with their independent analysis, helpful guides, reviews, and product comparisons. As part of their independent review customers were asked about a range of products, they purchased in the last 3 months to 3 years, and their level of satisfaction across sentient pillars including Features and Functions, Heating and Cooling Performance, Quietness and Value for Money.

In the 2022 review, MHIAA has outperformed all other brands with an overall rating of 4.5 out of 5 and a 100% recommendation rating. Within the individual sentient pillars, MHIAA has also outperformed all other brands in the categories of Features and Functions and Heating and Cooling Performance with an outstanding rating of 4.7 out of 5 in each category. Similarly in terms of Quietness and Value for Money, MHIAA was also rated highly with respective ratings of 4.4 and 4.5 out of 5 in each category.

Managing Director for MHIAA, Mr. Yuji Ito, highlights that this acknowledgement of merit from the Australian customer for the second year in a row is a significant honour and representation to the company’s dedication to bringing the best products to the Australian market.

“At MHIAA we pride ourselves on engineering, developing and delivering excellent products to the Australian consumers. This acknowledgment by the Australian consumer is one that we are extremely honoured to receive as it has been voted by and awarded from the individuals and families who have used our product in their homes and everyday lives.” Mr Yuji Ito, Managing Director, MHIAA.

“As a company, we continue to strive to be the Experts in Air in Australia by delivering and meeting the consumer expectations and needs with high value products such as air conditioners. For us at MHIAA an air conditioner is an investment for many consumers and to be awarded this exceptional honour by the Australian consumer is a wonderful testament to our promise to the consumer.”

“We would like to take the time to thank the Australian Consumers and Finder for this award for the second year in a row.” Mr. Yuji Ito.

This award follows MHIAA’s previous achievement of being awarded the Best Brand of Air Conditioners by leading consumer advocacy group CHOICE® for four years in a row, along with having Australia’s Most Satisfied Customer for three years in a row, as awarded by Canstar.


About Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA)

 Mitsubishi Heavy Industries Air-Conditioners Australia offers a complete range of premium air-conditioners for residential and commercial spaces. Innovation is central to the organisation and underpins every aspect of MHIAA’s product range. Fostering Japan’s technological leadership and in combination with the organisation’s rich heritage in engineering, aviation and spacecraft leadership, the company continues to achieve unrivalled success in Australia and New Zealand.

For further information and to see the full range visit or call 1300 138 007.