What does the heating and cooling capacity (kW) mean?
The heating and cooling capacity of your AC is measured in kilowatts (kW). Kilowatts measure the amount of energy output that occurs during operation. AC units that have a larger kW capacity can heat or cool larger spaces.
What does reverse cycle mean?
A reverse cycle system will provide both heating and cooling options. This means that your air conditioner can be used all year round.
What is R32 refrigerant and what impact does it have on my energy bills?
R32 refrigerant is the next generation refrigerant that has a lower Global Warming Potential and offers amazing energy efficiency benefits. The R32 refrigerant needs less energy to achieve the desired temperature as it requires less refrigerant volume to operate. This will lower the amount of electricity usage your AC contributes to your energy bills.
How can I ensure that my air conditioner is properly maintained to operate efficiently all year around?
To ensure your air conditioner works all year round you should regularly check, or have a technician check, for any blockages or obstructions in the drain pipes that run from your outdoor unit, clean the filters and ensure your air conditioner is regularly serviced.
What is the difference between Single and Multi Split systems and which do I buy?
A Single Split system air conditioner consists of one indoor unit connected to one outdoor unit and can only effectively heat or cool one room. A Multi Split system can connect multiple indoor units to one outdoor unit and can be used to heat or cool multiple rooms. To determine which one you should buy contact your
local dealer who will help you decide which option best meets your needs.
For my family house, what type of an air conditioner should I buy?
When choosing an air conditioner you need to consider a number of different elements including, the size and shape of your room, the orientation of your house, the number of windows and the direction they are facing, as well as the style of your house. All these factors can impact the type and capacity air conditioner you should purchase. Get in contact with your
local dealer today who will help you determine the best system that meets your air conditioning needs.
What size air conditioner do I typically need to meet the cooling and heating needs for my home?
A number of factors impact the size of the AC unit for your home. Factors such as building material, shading, structure, orientation, floor coverings and what your AC is required for will all impact the sizing of your AC. For the best advice on your room sizing needs contact your
local dealer.
Who can I speak to about selecting the right air conditioner for my home?
Our local MHI dealers can answer all your questions and help you select the right air conditioner for your home. To find your local dealer
click here.
Where do I go to buy an MHI air conditioner?
Our air conditioners are available at a number of different retail or dealer outlets. To find your closest local stockist
click here.
I want to replace my old air conditioner. Should my replacement be the same size?
Depending on the age of your old air conditioner it is not always guaranteed that your replacement will be the same size. Your
local MHI dealer will be able to clarify the perfect capacity size for your AC needs.
Where should I place my air conditioner in the room?
To select the best location in your house for your AC unit you will need to consider the shape and size of your room, the capacity of the unit and the piping length that connects the indoor and outdoor unit. Contact your
local MHI dealer today and find the best place to install your air conditioner.
How long will it take to install an MHI air conditioner?
Depending on the unit you purchase the installation time will vary. Most split system air conditioners can be installed within a few hours. For Ducted systems this process is longer as there is more work needed. For the complete installation times and availabilities please contact your
local MHI dealer.
What is the installation process if I’m building a new home?
When building new home installers can work with your builders to develop a time frame that will suit them both. We recommend contacting your local installer at the beginning of the project so that your builder and installer can meet your exact requirements. For more information on this process please contact your
local MHI dealer directly.
Why is it important to hire a licensed installer and what type of license do they need in Australia?
The installation process for air conditioners involves both electrical and refrigeration work, which is why it is important to have a licensed installer. In Australia, only a registered ARCTICK (Australian Refrigeration Council) Installer and an A-grade electrician should be used. Your 5 year parts and labour warranty will be voided if your system is installed by an unlicensed installer.
I am replacing the old air conditioner. Can the existing piping be used for my replacement system?
When replacing an old air conditioner we recommend that you replace all parts of your system. MHIAA cannot guarantee that when the new AC is installed the quality of the existing pipes will be sufficient or match the size required for your new system.