What does the heating and cooling capacity (kW) mean?
The heating and cooling capacity of your AC is measured in kilowatts (kW). Kilowatts measure the amount of energy output that occurs during operation. AC units that have a larger kW capacity can heat or cool larger spaces.
What do the energy star ratings stand for?
The energy star ratings are a mandatory label that most single split AC systems must include. The star rating represents the energy efficiency of the AC system. The higher the number of stars on the energy labels the more efficient your system is.
What does reverse cycle mean?
A reverse cycle system will provide both heating and cooling options. This means that your air conditioner can be used all year round.
What is Clean Air technology?
Clean Air Technology represents the features and modes you can enable on your AC unit to reduce the effects of allergens caught in the filters, as well as controlling the growth of mould and bacteria in the indoor unit. This assists in generating a pure and clean air flow in your room.
What is R32 refrigerant and what impact does it have on my energy bills?
R32 refrigerant is the next generation refrigerant that has a lower Global Warming Potential and offers amazing energy efficiency benefits. The R32 refrigerant needs less energy to achieve the desired temperature as it requires less refrigerant volume to operate. This will lower the amount of electricity usage your AC contributes to your energy bills.
How can I ensure that my air conditioner is properly maintained to operate efficiently all year around?
To ensure your air conditioner works all year round you should regularly check, or have a technician check, for any blockages or obstructions in the drain pipes that run from your outdoor unit, clean the filters and ensure your air conditioner is regularly serviced.
Do I need a Ducted System in my house?
Depending on how many rooms you wish to heat or cool, and the size of your house, ducted air conditioners can be a more economical option over split systems. If you do not have roof space or room for ducting, ducted is not an option for your home. To determine if you need a ducted system in your house contact your
local MHI dealer who will help you make the right choice.
What size air conditioner do I typically need to meet the cooling and heating needs for my home?
A number of factors impact the size of the AC unit for your home. Factors such as building material, shading, structure, orientation, floor coverings and what your AC is required for will all impact the sizing of your AC. For the best advice on your room sizing needs contact your
local dealer.
Who can I speak to about selecting the right air conditioner for my home?
Our local MHI dealers can answer all your questions and help you select the right air conditioner for your home. To find your local dealer
click here.
Where do I go to buy an MHI air conditioner?
Our air conditioners are available at a number of different retail or dealer outlets. To find your closest local stockist
click here.
I want to replace my old air conditioner. Should my replacement be the same size?
Depending on the age of your old air conditioner it is not always guaranteed that your replacement will be the same size. Your
local MHI dealer will be able to clarify the perfect capacity size for your AC needs.
How long will it take to install an MHI air conditioner?
Depending on the unit you purchase the installation time will vary. Most split system air conditioners can be installed within a few hours. For Ducted systems this process is longer as there is more work needed. For the complete installation times and availabilities please contact your
local MHI dealer.
Where should I place my air conditioner in the room?
To select the best location in your house for your AC unit you will need to consider the shape and size of your room, the capacity of the unit and the piping length that connects the indoor and outdoor unit. Contact your
local MHI dealer today and find the best place to install your air conditioner.
What is the installation process if I’m building a new home?
When building new home installers can work with your builders to develop a time frame that will suit them both. We recommend contacting your local installer at the beginning of the project so that your builder and installer can meet your exact requirements. For more information on this process please contact your
local MHI dealer directly.
Why is it important to hire a licensed installer and what type of license do they need in Australia?
The installation process for air conditioners involves both electrical and refrigeration work, which is why it is important to have a licensed installer. In Australia, only a registered ARCTICK (Australian Refrigeration Council) Installer and an A-grade electrician should be used. Your 5 year parts and labour warranty will be voided if your system is installed by an unlicensed installer.