Latest News

To foster the company’s ongoing commitment to its dedicated customers and service agent groups, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), has successfully completed its first round of National Product training with a plan to develop further training programs for customers throughout 2020. Designed to increase understanding of the complete MHIAA product range and technologies, the one-day course gives customers an overview of the different products available from MHI including fundamental functions, features and their technical applications. The one-day course was delivered by Reza Maziar, MHIAA’s Research and Development Manager, to participants in New South Wales, Victoria, Western Australia and three other locations across New Zealand. Managing Director for MHIAA, Mr. Yuji Ito, notes that the new training course is a way for MHIAA to further increase product knowledge to our customer base. “For MHIAA, we rely on our dedicated customers as our brand ambassadors. They are the face…

Capping off an incredible 20th anniversary year, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) is pleased to announce that they have once again been recognised as the Best Brand of Air Conditioners by leading consumer advocacy group CHOICE®. The Best Brand of Air-Conditioners recognition is based on test reviews of over 140 split system air conditioners and the results of the annual reliability and satisfaction survey completed by 7,738 CHOICE® members. According to CHOICE®, the Best Brand recommendation is given to companies with a clear lead over their competitors during the test period. Factors include performance over the last 12 months, customer satisfaction and reliability information submitted by CHOICE® members on their experience with the brand. This is then combined with the bi-annual review of split systems conducted independently by CHOICE® and all contribute to a company receiving the Best Brand recognition. Overall Mitsubishi Heavy Industries out performed all…

As 2019 draws to a close, the Mitsubishi Heavy Industries Air-Conditioners Australia, Pty.Ltd. (MHIAA) teams from across Australia and New Zealand came together in Sydney, Australia to celebrate a year of success, growth and development. Entering its 20th year in Australia at the start of the year, MHIAA went from strength to strength being awarded the 2019 Best Brand of Air-Conditioners, for the second year in a row, by leading consumer advocacy group CHOICE® and the 2019 Canstar Blue Most Satisfied Customer award. In the official company address, Managing Director Mr. Yuji Ito noted that it was the people in the company that are the driving force for the success of the company. “Each of you in this room today are important to our business and the success of our brand. From Sales, Marketing, Service & Warranty, Research & Development, HR, Finance, Supply Chain and Customer Service, each member of…

Last week, Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) was proud to host the Annual Kirby National Training and Development meeting in Innovation Park, our new training facility at Regents Park. Designed to raise awareness of MHIAA’s wide range of product offerings and product training opportunities, MHIAA was able to use this day to demonstrate not only our support of Kirby but to also utilise this as an opportunity to provide more information of MHI as a brand, our rich history, products and solutions and strengthen our ongoing business relationship with the trusted national wholesaler. The one day course featured presentations from various staff, including members from our R&D Department, Technical Sales Department and other business areas and allowed the Kirby team to gain first hand experience of our products and their uses through the interactive working models located in Innovation Park. Formerly known as Heatcraft, Kirby Australia is one of…

Continuing with the company’s 20th Anniversary celebrations and their ongoing commitment to giving back to loyal customers, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce that two lucky installers jetted off to their home in Japan this September. Managing Director for MHIAA, Mr. Yuji Ito, notes that the company is proud to recognise and reward dedicated installers by offering them the chance to experience the culture and sites of Japan – the origin of Mitsubishi Heavy Industries. “For MHIAA, it is our dedicated and hardworking installers that are a representation of our brand. These are the individuals not only out meeting and speaking with consumers on a daily basis, but they are also the individuals and businesses that bring our products direct to consumers” Mr. Yuji Ito acknowledges. “Without the work of these installers, MHIAA would not be able to deliver the quality service and access…

Further cementing its place as an organisation dedicated to the growth and development of its staff, Mitsubishi Heavy Industries Air-Conditioners Australia, PTY. LTD. (MHIAA), is pleased to announce the appointment of Scott Hester as State Manager for Victoria, South Australia and Tasmania. As a long-standing member in the HVAC Industry, Scott brings over 14 years’ experience to this new role, 9 of which have been dedicated to various roles within MHIAA. Scott notes “Having completed my Air Conditioning and Refrigeration apprenticeship in 2009, I was then employed as a Technical Service Engineer for MHIAA in 2010 before becoming a Sales Account Manager in 2012.” In these roles, Scott was able to develop both his understanding of the MHI product range and foster relationships with customers in the region, experience he plans to bring with him in his new role. “Over the last 9 years I have worked with many fantastic…

As one of the country’s most trusted brands by consumers, Mitsubishi Heavy Industries Air-Conditioners Australia, PTY. LTD. (MHIAA) has scooped up the 2019 Canstar Blue Most Satisfied Customer Award in the 2019 Air Conditioners category. This accolade follows the announcement of MHIAA winning CHOICE’s Best Brand award in late 2018 as well as their AvantiPLUS® split system  receiving the Gold Good Design Award in July this year. As Australia’s most trusted comparison website, Canstar Blue was born out of the prominent Canstar brand in 2010 and is focused on consumer goods across 150-plus categories. The findings are based on independent, professional customer satisfaction research and ratings as well as in-house expert research and ratings. Receiving 5-stars for overall satisfaction, functionality, reliability, quietness and 4-stars for ease of use and value for money, MHIAA was the only brand in the Air Conditioners category to receive five stars for four out of…

The winners of Australia’s peak industry design awards – the highest honour for design and innovation in the country were announced at The Star on 11 July at the 61st annual Good Design Awards Ceremony. Avanti PLUS® Split System Air-Conditioner received a prestigious Good Design Award Gold Accolade in the Product Design category in recognition for outstanding design and innovation. The annual Good Design Awards is Australia’s most prestigious international Awards for design and innovation with a proud history dating back to 1958. The Awards celebrate the best new products and services on the Australian market, excellence in architectural design, engineering, fashion, digital and communication design and reward emerging areas of design strategy, social impact and design entrepreneurship. The Good Design Awards Jury spent several days evaluating each entry according to a strict set of design criteria which covers ‘good design’, ‘design innovation’ and ‘design impact’. Projects recognised with a…

In 2019 Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) will celebrate its 20th Anniversary in Australia. In a short 20 years the company has continued to push the boundaries of the market, bringing new and innovative products to Australian and New Zealand consumers. To celebrate its 20th Anniversary the company has dedicated itself to giving back to the local communities that have supported us, building a global company with a local heart. Each year, thousands of Australians suffer the devastating effects of natural disasters. From Bushfires to floods and droughts Australia is home to some of the most extreme environmental conditions year-round and it is often our local communities that require the most support. As an organisation, Australian Red Cross is one of the leading non-for-profit organisations that offer local communities the support to prepare, respond and recover from disasters. Through countless disasters and emergencies they have been at…