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Corporate Social Responsibility

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A Commitment to Society


Our staff and customers often take part in social activities that benefit lesser fortunate communities around the world.

In 2019, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA) had the opportunity to support the efforts of SolarBuddy and work with key customers and their families to build lights to be delivered to rurual communities throughout Papua New Guinea who suffer from energy Poverty.

For SolarBuddy, providing safe, reliable, effective and innovative solutions to these communities is a way to end energy poverty by lighting up the lives of one child at a time. Over the past 3 years, SolarBuddy, via their various programs, has distributed over 30,000 lights to children and teachers across rural and remote Papua New Guinea [2] and have set up several educational and corporate events for individuals, schools and communities in Australia to get involved in building and funding of SolarBuddy lights.

Products and Projects

We’re proud to offer several energy efficient solutions which not only improve the lives of our customers but also have less impact on the environment. One of these is Q-ton; our high efficiency hot water solution.

Q-ton is a highly efficient air-to-water heat pump which utilises patented compressor technology and CO2 gas as a refrigerant to offer a reliable and efficiency hot water solution for a range of commercial applications. Q-ton has enormous benefits for the environment, producing 48% less emissions than an electric water heater and 74% less emissions than a gas boiler.

Q-ton has been used in a number of projects all around the world including hotels, gym, universities and even a gin distillery in Tasmania.


We are currently working with the Australian Packaging Covenant Organisation (APCO) to develop initiatives which would allow us to reduce, reuse, recover and recycle packaging materials used throughout our supply chain.

APCO is a co-regulatory, not-for-profit organisation that partners with government and industry to reduce the harmful impact of packaging on the Australian environment.

One of these ways is the introduction of the 2025 National Packaging Targets. Established in 2018 the 2025 National Packaging Targets are designed to create a new sustainable pathway for the way we manage packaging in Australia. The four targets, to be achieved by 2025, are:

  • 100% reusable, recyclable or compostable packaging
  • 70% of plastic packaging being recycled or composted
  • 30% of average recycled content included in packaging
  • The phase out of problematic and unnecessary single-use plastics packaging.

Download our APCO Annual Report and Action Plan 2022.

Modern Slavery Statement

We’re committed to acting ethically and with integrity in all our business practices and endeavours to ensuring that our business and procurement practices are conducted fairly and transparently.

We recognise the inherent dignity of our staff and the people working throughout our supply chain and any individuals’ right to equal and alienable rights to freedom, justice and fair working conditions. MHIAA does not tolerate any form of modern slavery or human trafficking in any part of our local operation or supply chain.

We commit to conducting due diligence throughout our supply chain ensuring that our partners adhere to local and relevant global legislation concerning modern slavery and human trafficking. We seek to do business with partners that have similar values, ethics and sustainable business practices, including those pertaining to human rights. We acknowledge that the environmental, social and governance risks relating throughout our supply chain will vary depending on industry, geographic location and company size and our internal procurement processes will reflect these varying levels of risk.

We will investigate any modern slavery and/or human trafficking concerns raised and will conduct these investigations in accordance with regulatory requirements, policy and procedures.

We will continue to review and enhance our procedures to help us identify, prevent and mitigate any risk of modern slavery or human trafficking in relation to our internal business practices and those of our business partners.