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Canstar Blue Most Satisfied Customers 2020

canstar blue most satisified customer 2019 2019 air conditioner header

As one of the country’s most trusted brands, MHIAA is incredibly proud to have won the 2020 Canstar Blue Most Satisfied Customer Award in the 2020 Air Conditioners category. This is the second year in a row that MHIAA has received this prestigious award, having also taken out the Canstar Blue Most Satisfied Customer Award in 2019. Dedicated to delivering engineering excellence, the Mitsubishi Heavy Industries Brand is fast becoming one of the most awarded brands of air conditioners in Australia.


canstar blue star ratings for most satisfied customer award

about canstar blue and the award

As Australia’s most trusted comparison website, Canstar Blue was born out of the prominent Canstar brand in 2010 and is focused on consumer goods across 150-plus categories. The findings are based on independent, professional customer satisfaction research and ratings as well as in-house expert research and ratings.

Canstar Blue’s annual air conditioner review rates air conditioning brands on functionality and features, noise, ease of use, reliability, value for money and overall consumer satisfaction. This aims to help Australians pick the best air conditioner for their needs in preparation for the coming summer. From a survey of over 1,000 participants, MHIAA was the only brand to receive a five-star rating for overall satisfaction to take out the 2020 Award. Along with this MHIAA was also the only brand of air conditioners to receive a five-star rating for five out of the six customer satisfaction ratings which included functionality, reliability, quietness, ease of use and overall satisfaction.

This accolade follows the announcement of MHIAA being awarded CHOICE®’s Best Air Conditioner brand in both in 2018 and 2019 at the beginning of this year.

This latest award, in conjunction with previous honours, reflects the MHIAAs continued commitment to delivering, quiet yet high performing air-conditioning solutions for Australian homes and strengthens the brand’s image as a reliable supplier of heating and cooling solutions within the Australian market.

If you’d like to speak to a dealer about replacing or upgrading your air conditioner simply leave some details in the form below and we’ll get an authorised installer to get in touch!